Customer Automation

ABOUT THE PROJECT

Payment API
Bodypress offers a subscription-based platform.  They found themselves spending a lot of time managing the PayPal subscription API and was in need of a more automated solution that could handle cancellations, expired cards, referral discounts and much more.  We used Stripe as a solution, which made managing subscriptions 10x easier.

Branding
With the release of their new and improved themes, Bodypress also wanted to improve their online branding to bring a more polished and trusting aesthetic to their selling tool.  Linkd Media updated BodyPress’ design and optimized their website’s conversion paths by making small but effective tweaks to their information architecture.

Customer Support
BodyPress needed a solution to help their subscribers when they needed support.  We felt that intercom was a great solution for providing great automated onboarding content along with real-time interactions both on the customer’s dashboard and on the BodyPress website.  They are now more equipt to help out their customers from multiple channels.

PROJECT DETAIL

Services Included:

  1. Strategy
  2. Branding
  3. UI Design
  4. Responsive Design
  5. Front End Development
  6. CMS

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